NO RETURNS OR EXCHANGES
Because each item is printed to order, there is no stock on hand to return your purchase to or exchange it with. I urge all customers to check the sizing guides carefully before placing your order to ensure you get the right size. My printed apparel is comprised of high quality materials and craftsmanship, so you will be able to enjoy your Mac and Chonies printed apparel for a lifetime – as long as you get the right size!
I also do not accept returns or exchanges on my handcrafted items, but please contact me with any issues you have!
PRINTING OR SEWING ERRORS
If your Mac and Chonies printed product has errors in its print or construction, please message me immediately and I will take care of it with my vendor and get a new item to you right away.
Please be advised that there may be up to a 2-inch margin of error with the print and alignment of certain features may not be precise, but this is not considered a printing error.
Every one of my printed items are fulfilled by third-party vendors, which means I am unable to offer overnight or expedited service at this time. Standard fulfillment time is 3-7 days, with shipping times ranging 2-7 days after that. Please take these timelines into consideration when planning custom orders with deadlines.
CUSTOM ORDER REQUESTS
You may request any of my designs on any item in my shop if what you want isn’t currently available! Just shoot me a message and I will get back to you within 24 hours.